This Terms and Conditions ("Terms"), along with the Privacy Policy ("Policy"), constitute the Agreement established by and between:
EXOLIX, SOCIEDAD ANONIMA DE CAPITAL VARIABLE (Registration number: 357902-0; Tax ID (NIT): 0526-060225-102-0) (referred to as "EXOLIX") and the User ("You" or "Your").
By using the Services through the Website (http://exsolo.com/), You agree to read, understand, and accept all Terms.Accepting these Terms is a condition of using the Services. Refusal to accept modifications to the Terms shall preclude the User from using the Services. All Users are obliged to observe these Terms. Exolix reserves the right to update the Terms at any time, at its sole discretion. In case of any changes, Exolix will change the date of the last update at the beginning of the Terms. By continuing to use the Services following the release of updated Terms, the User consents to the updated Terms. Exolix invites the User to check this page regularly for updates to the Terms.Before using the Services of Exolix, the User must carefully consider whether purchasing or holding Cryptocurrencies is suitable for the User in the light of the User's financial situation and knowledge regarding the Cryptocurrencies that the User is interested in. Purchasing or holding Cryptocurrencies entails a substantial risk of loss and the value of Cryptocurrencies is subject to extreme volatility.
The Website and the Services offered by Exolix are NOT ADDRESSED TO AND MAY NOT BE USED BY:
natural persons who are NOT at least 18 years of age; andpersons who have their citizenship or their legal place of residence in any country that is on the FATF blacklist.
"Account" is any account opened with Exolix by a User, using which, the User can access the Services;
"Conversion Rate" – the price or exchange rate of one unit of a given supported Cryptocurrency whereby the price of the offered asset is determined by Exolix. The Conversion Rate is derived from multiple factors, such as direct and indirect asset acquisition costs and market risk to which Exolix is exposed while completing the transaction.
"Transaction hash" – a unique string of characters that is given to every transaction that is verified and added to the blockchain.
"Cryptocurrency" – a digital representation of value that does not possess a legal status of currency or money, that is not issued or guaranteed by a central bank or any other public authority, is not necessarily attached to a currency, but is accepted by natural or legal persons as a means of exchange and which can be transferred, stored and traded electronically.
"EXOLIX" – EXOLIX, SOCIEDAD ANONIMA DE CAPITAL VARIABLE, Registration No. 357902-0, Tax ID (NIT) 0526-060225-102-0, located at CALLE LLAMA DEL BOSQUE PTE., LOCAL. 3-13. URB. MADRE MUNICIPIO DE LA LIBERTAD ESTE, DEPARTAMENTO DE LA LIBERTAD, EL SALVADOR.
"Fiat Payments" – Service allowing Users to use the Purchase Service by using their credit or debit card or wire transfer or alternative payment methods with the fee described on the Website.
"Purchase Service" – regulated service of Cryptocurrency purchase through which Users can buy and sell supported Cryptocurrencies from and to Exolix, in exchange for specified Fiat currencies and specified Fiat currencies from Exolix, in exchange for supported Cryptocurrencies and buy and sell supported Cryptocurrencies from and to Exolix, in exchange for supported Cryptocurrencies.
"Services" – services provided by Exolix to the Users, including the Purchase Service.
"Taxes" ‒ taxes, levies, duties, or similar governmental assessments of any nature, including, for example, value-added, sales, use, or withholding taxes, assessable by any jurisdiction whatsoever.
“Transaction” – any transfer of Funds done from or to the User Account.
“Custodian Wallet” means Virtual Currency wallet, which securely stores private encryption keys and ensures the safety of the Funds therein, while you retain the ability to initiate and confirm the Funds Transactions.
“Deposit” means a Transaction, which involves the transfer of Funds to your Account from external wallets and/or your banking accounts.
“Exchange” means an exchange Transaction of a Virtual Currency to Fiat Currency or vice versa, or of Virtual Currency to another Virtual Currency conducted through the Account.
“Exchange Rate” – a correlation of value between assets in trading pairs, based on assets' demand, supply, value, utility, and other economic variables.
“Withdrawal” – a Transaction, which involves the transfer of Funds from the User Account to external wallets and/or the User banking accounts.
"Terms" – these Terms and Conditions including all the chapters, as amended from time to time.
"User" – anyone who uses the Website and/or Services provided by Exolix.
"Website" – website of Exolix, located at http://exsolo.com/ .
To be eligible to use any of the Exolix Services, the User confirms that following:
- have at least 18 years old;
-have sufficient capacity to enter into legally binding contracts;
- reside in a country in which the relevant Exolix Services are accessible; and
- willing to provide to Exolix any current valid personal identification documents that Exolix may request
Exolix is exclusively entitled to determine the functionality, scope, and features of its services, including the right to modify, expand, or discontinue specific offerings at its sole discretion. Exolix may update or change the contents and nature of its services without prior notice and does not guarantee that any provided materials are fully accurate, complete, or up to date.
Custodial Wallet Services: Exolix provides a secure custodial cryptocurrency wallet, enabling users to store, exchange, and withdraw digital assets with ease. User funds are held under custody to facilitate seamless transactions, ensuring security and compliance with regulatory requirements.
Crypto Card Services: Exolix offers a crypto card, allowing users to spend their digital assets effortlessly in everyday transactions. The card converts cryptocurrencies into fiat at the point of sale, providing a smooth payment experience.
Purchase & Exchange Services: Users can buy and sell cryptocurrencies using fiat payments or exchange cryptocurrencies at the prevailing market rates. Purchased cryptocurrencies can be stored in the Exolix custodial wallet or transferred to an external wallet.Fiat proceeds from cryptocurrency sales may only be transferred to accounts owned by the user.
B2B & Compliance: Exolix supports businesses by offering crypto-fiat payment solutions, allowing legal entities to purchase, sell, and exchange digital assets. All business clients undergo rigorous Anti-Money Laundering (AML) and Know Your Business (KYB) verification processes to ensure regulatory compliance.
Our Services are available to Clients from all over the world, subject to certain exceptions
1. List of unsupported jurisdictions - the Services are not available.
Afghanistan
Belarus
Iraq
Iran
Democratic People's Republic of Korea (North Korea)
Pakistan
Russian Federation
Cuba
Region Of Crimea
Region Of Donetsk (DNR)
Region Of Luhansk (LNR)
Syria
United States
United States Minor Outlying Islands
United States Virgin Islands
American Samoa
2. List of high-risk jurisdictions - enhanced due diligence will be applied
Bulgaria
Burkina Faso
Cameroon
Croatia
Democratic Republic of the Congo
Haiti
Kenya
Mali
Monaco
Mozambique
Namibia
Nigeria
Philippines
Senegal
South Africa
South Sudan
Syria
Tanzania
Venezuela
Vietnam
Yemen
List of unsupported and high risk jurisdictions will be regularly updated or modified in accordance with international standards and governed by El Salvador’s regulatory framework.
To comply with El Salvador’s KYC/AML regulations and to prevent fraudulent activity, Exolix is required to verify the identity of all users before establishing a business relationship. Exolix will conduct an identification verification ("Know Your Customer" or "KYC") process to comply with all applicable anti-money laundering, sanctions, and other relevant statutory requirements.
Exolix reserves the right to limit the Website functionality to the Users who have not passed verification. If the Customer refuses to provide required documents and information under KYC, Exolix reserves the right to immediately terminate the Services provided to the User.
The User undertakes to provide Exolix with correct and relevant documents and personal information contained therein. In case the User provides counterfeit documents and false personal information, such behavior will be interpreted as a fraudulent activity.
The User hereby authorizes Exolix to, directly or indirectly (through third parties), make any inquiries as Exolix considers necessary to check the relevance and accuracy of the information provided for verification purposes. Exolix may ask for additional information after onboarding and during the client experience to comply with anti-money laundering laws and regulations.
Personal data transferred will be strictly limited to the necessary amount and with protected security measures in use to protect the data.
The Services enable the User to engage in various transactions with Cryptocurrencies, including buying, selling, and exchanging them through Exolix’s platform.
Exolix may conduct verification checks for certain transactions as required by law, including Anti-Money Laundering (AML) and Know Your Customer (KYC) procedures. These checks may increase the time it takes to process the transaction. Exolix is not liable for any delays caused by such checks and will not be responsible for any direct or indirect losses or damages due to such delays.
It is the User’s sole responsibility to determine whether any taxes apply to the transactions conducted through the platform and to ensure that the correct amounts are withheld, collected, reported, and remitted to the appropriate tax authorities.
A unique order ID number is generated for each transaction. In case of any issues or complaints, the User must present this order ID
The User can buy, sell, or swap Cryptocurrencies (if in a supported region) from and to Exolix through the platform or Partner Sites. These transactions are subject to the fees and limits displayed during the purchase and sale flow. The price, exchange rate, and amount of the Cryptocurrency that the User wishes to purchase or sell will be confirmed when the Order is placed.
Acceptance of an Order by Exolix does not guarantee the immediate receipt of the corresponding Cryptocurrency or fiat currency. The transaction is conditional upon Exolix receiving the necessary funds from the User’s credit or debit card, or the applicable Cryptocurrency in the case of a swap, and the payment of any associated fees.
Once the User’s payment provider (bank, card issuer, etc.) honours the Order, Cryptocurrency purchases or swaps will be credited to the User's designated Custodian Wallet provided by Exolix as soon as the purchase is confirmed by the Cryptocurrency network. Until the network sufficiently confirms the transaction, the Order will remain unconfirmed and will not be credited to the Wallet.Cryptocurrency sales will be debited from the User’s Wallet, as specified at the time of the Order, once the Cryptocurrency sale has been confirmed by the network. During the pending period of the sale, the Cryptocurrency will remain in the Wallet until the network confirms the transaction. Upon confirmation, fiat funds will be transferred to the User's bank or card provider as soon as possible.
Exolix may use third-party payment processors to handle fiat payments between the User and Exolix. Additionally, when accessing Exolix’s Services through Partner Sites or third-party payment processors, the User may be required to accept separate and independent terms from those parties.
The User acknowledges that the execution time for orders is based on Exolix's actual operating hours. All orders placed by the User are final. The User does not have the right to revoke or amend orders once they have been placed.
Please refer to the Privacy Policy for information about how Exolix collects, uses, and discloses information about its Users.
Exolix reserves to right to charge and also not to charge any fees for the usage of Services. The User agrees to pay to Exolix the fees for the usage of the Services as it set, amended, and updated from time to time by the sole discretion of Exolix. The applicable fees will be shown prior to using the respective Services, conducting transactions, or any other operations through the Website.
Any activity related to Cryptocurrencies involves substantial risks. Before using the Services, the User should thoroughly assess these risks.
The User agrees to:
carefully evaluate the risks associated with purchasing and holding Cryptocurrencies and acknowledge that their value may fluctuate.
acknowledge the unpredictable nature of Cryptocurrencies (including, but not limited to, the risk of unknown vulnerabilities or unexpected changes to the network protocol), and recognize that Cryptocurrencies are not regulated by any central bank or government authority and do not constitute a securities instrument.
If the User is uncertain about the appropriate actions to take, Exolix advises consulting legal, financial, tax, or other professional advisors. If any of the risks are deemed unacceptable by the User, they should not use the Services.
The User acknowledges and agrees that they will access and use the Services at their own risk.
Exolix is legally required to obtain the User's consent to store card details for future use and cannot process payments until such consent is given. By accepting this Agreement, the User grants Exolix permission to store their card information.
Card details will be stored with the User's Account for transactional purposes, unless the User chooses to remove them or the card expires. Exolix will continue to keep records of transactions for legal reasons, in accordance with our Privacy Policy.
This storage facilitates easier future transactions and helps Exolix in detecting and preventing fraudulent activities.
Stored details are primarily used to avoid the need for re-entering information for every transaction. The User will see the last four digits of the card number in their Account, which helps them identify the correct card they wish to use.
Exolix also uses stored details in fraud prevention systems to ensure that the User's information is not used on other Accounts and to protect their data.
If the User does not consent to the storage of their payment card details, Exolix will be unable to process transactions from that card.
Any changes to how stored details are used will require the User's agreement, and Exolix will notify the User if such changes occur.
The User explicitly acknowledges that Exolix is and remains the sole owner of the Services and all related intellectual property rights. The Website, along with all information, content, material, graphics, products, website addresses, layouts, and services included on or made available to the User through the Website, are the exclusive property of Exolix and are protected by applicable law. All such rights and goodwill are, and shall continue to be, vested with Exolix.
The User may only use the Website and Services for personal, lawful, and non-commercial purposes. Any other use of the content of the Services is strictly prohibited, and the User agrees not to infringe or allow others to infringe upon Exolix's intellectual property rights.
The User may not sell or modify materials derived from the Services, nor reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose. Using the materials on any other website or on a file-sharing or similar service for any purpose is strictly prohibited. The User may not copy any material or content derived from the Services without prior written permission from Exolix.
Without prejudice to the right of the User or any third party to challenge the validity of any intellectual property of Exolix, the User shall not perform or authorize any third party to perform any act that would or might invalidate or be inconsistent with any intellectual property of Exolix—including, but not limited to, patents, copyrights, registered designs, trademarks, or other industrial or intellectual property rights—and shall not omit or authorize any third party to omit any act that, by its omission, would have such an effect.
The Website may contain links to third-party websites on the internet. These third-party websites may contain information or material that some people might find offensive or inappropriate. Third-party websites might also independently refer to the Website(s). The User acknowledges that these third-party websites are not under the control of Exolix and, regardless of any affiliation with Exolix, Exolix is not responsible for the accuracy, decency, legality, or any other aspect of the content on such websites.
The User undertakes to notify Exolix of any actual, threatened, or suspected infringement of Exolix’s intellectual property rights that comes to the User’s attention, as well as any claim by any third party due to the use of the Services.
Exolix strives to maintain the highest quality of operations, ensuring the accessibility and continuity of its Services in line with their intended use and purpose. However, it is important to recognize that no long-distance data transmission can guarantee 100% security, continuity, or accessibility of the Services.
The Website and Services are provided on an "as is" and "as available" basis, with all faults. Exolix expressly disclaims all warranties, representations, and conditions of any kind arising from or related to these Terms or the User’s use of the Website and Services, including implied warranties of merchantability and fitness for a particular purpose. The User acknowledges that, to the extent permitted by applicable law, all risk associated with the use of the Website and Services rests entirely with the User.
By agreeing to this Agreement, the User represents, warrants, and undertakes to Exolix that:
1. The User has full power and authority to enter into this Agreement.
2. The User understands and acknowledges that Exolix does not warrant that any of the Services available through its API are suitable or appropriate for the User's needs and that independent legal and other advice should be sought regarding such Services.
3. The User is entering into this Agreement as a principal and not on behalf of any third party.
4. The User will not violate any applicable laws by entering into this Agreement or receiving the Services provided under it.
5. The User will not provide false, misleading, or inaccurate information.
6. The User will not facilitate any viruses, malware, worms, trojan horses, or other programming routines that may damage, corrupt, disrupt, misuse, or gain unauthorized access to any data, system information, or Exolix services.
7. Funds or Cryptocurrencies transferred to the Wallet or any sub-Wallet have been acquired lawfully.
8. The User will not use an anonymizing proxy or any other automatic device, spider, or manual process to copy or monitor the Exolix websites without prior written permission.
9. The User will not harass or threaten Exolix employees, agents, or other users.
10. The User understands and acknowledges that while Exolix makes reasonable efforts to ensure the accuracy of the information provided, neither Exolix nor any of its directors, employees, or agents make any representation or warranty, express or implied, as to the accuracy or completeness of such information.
11. Any information provided by the User to Exolix under this Agreement is true, complete, accurate, up-to-date, and not misleading.
12. The User shall provide all assistance reasonably requested by Exolix to enable Exolix to comply with its obligations under this Agreement.
Exolix Services are provided on an "as is" and "as available" basis, with no further guarantees regarding their availability. Specifically, Exolix disclaims any implied warranties of title, merchantability, fitness for a particular purpose, and non-infringement. Exolix does not promise that access to the Website, any of its Services, or any of the materials contained therein will be continuous, uninterrupted, timely, or error-free.
Exolix makes no representation or warranty that the Services are applicable or appropriate for use by Users in all jurisdictions. It is the User’s responsibility to ensure compliance with the laws of any relevant jurisdiction in which they reside.
Disclaimer
IN NO EVENT WILL EXOLIX BE LIABLE FOR ANY LOST PROFITS, REVENUE, OR DATA, NOR FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING DAMAGES OR COSTS DUE TO LOSS OF PRODUCTION OR USE, BUSINESS INTERRUPTION, OR PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, ARISING OUT OF OR IN CONNECTION WITH THE SERVICES, WHETHER OR NOT EXOLIX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF THE THEORY OF LIABILITY ASSERTED.
Cap on Liability
UNDER NO CIRCUMSTANCES WILL EXOLIX'S LIABILITY TO THE USER FOR DAMAGES ARISING OUT OF THE SERVICES EXCEED THE AMOUNT OF 100 EUR.
Exceptions
The limitations set forth above will not apply to damages caused by Exolix’s gross negligence, fraud, or willful misconduct, or to the extent such limitations are precluded by applicable law (in which case Exolix’s liability will be increased to the minimum amount required to comply with such law).
The User agrees to indemnify Exolix against any claims, damages, losses, or legal fees incurred due to the User’s use (or misuse) of Exolix.
This is the entire agreement between the parties and supersedes any other agreement, representations (or misrepresentations), or understanding, however, communicated.
The legislation of El Salvador’s shall be applied to the Terms. Any court action between Exolix and the User shall be resolved in the appropriate court located in the User's jurisdiction in El Salvador’s, which will have exclusive jurisdiction for resolving disputes arising under the Terms.
These Terms and the relationship between the Parties regarding the Services will be governed by and construed in accordance with the laws of El Salvador, without reference to conflict of law principles or choice of law provisions. The Parties unconditionally submit to the exclusive jurisdiction of the courts of El Salvador to resolve any disputes (including claim procedures, lawsuits) arising out of or relating to these Terms.
If you have any questions regarding the Agreement, the Website, or the Services, please contact Exolix using the online chat box available on the Website or by email at info@exsolo.com. A member of the Exolix support team will be happy to assist you.
